About
Hi, I'm Glen. I've been in IT for nearly 40 years.
North Coast Internet is a one-person business by design. When you call, you talk to the person who builds and looks after your website.
Nearly four decades in regional IT.
I started in IT in 1987 with the NSW Department of Community Services, and since then I've been a regional computer officer, trainer, systems manager, technical manager and founder of Northern Rivers IT.
That mix of government, business and community work shapes how I build websites: practical, secure and easy for you to manage.
Over the years I've built and hosted more than 40 websites, for clients ranging from a law firm founded in 1936 to holiday stays in Byron Bay, community markets, festivals and family support services. Whatever the size of the job, you get the same attention to detail.
Today I design and host websites for businesses, community groups and not-for-profits across the region, and manage IT and Microsoft 365 for local organisations.
Career highlights
Training & certifications
- Microsoft Certified Professional
- Microsoft Certified Systems Engineer training, Windows 2000 Server
- Intel Certified Instructor, Server Integration
- Responsive WordPress theme development
- Train the Trainer and Microsoft Institute systems support training
- 1987
Regional Computer Officer, NSW Department of Community Services
Ran IT, training and help desk support for 500+ staff across New England and the Hunter, and helped deploy the state-wide Client Information System.
- 1989
Newcastle earthquake recovery
Seconded to the NSW Disaster Welfare project to build the database that managed over $6 million in relief funding.
- 1992
Computer Technician, Integrated Digital Solutions
Service, sales and network installs for the Hunter Valley Acer dealer. Became a Microsoft Certified Professional.
- 1994
IT Systems Training Consultant
Designed and delivered systems training for clients including Queensland Electricity Corporation, Optus and NSW Corrective Services.
- 1999
Founder & CEO, Northern Rivers IT
Built a network of 400+ local IT and new media providers and campaigned for the national Besley Telecommunications Inquiry.
- 2001
Computer Systems Manager, Richmond-Tweed Regional Library
Deployed the first regional ADSL-based VPN in NSW, replacing a costly ISDN network.
- 2002
Technical Manager, Web Reservation Systems
Developed online booking and billing systems for the Australian hospitality industry.
- 2003
Systems Consultant, Byron Bay & Northern Rivers
IT support and web projects for local businesses, Byron Shire Council and the Byron Shire Echo.
- 2009
North Coast Internet
Moved to Scotts Head and started the business, building and hosting websites for organisations across the region.
- Today
Websites, hosting and IT for clients from Byron Bay to Sydney, plus IT and Microsoft 365 management for local organisations.
How I work
Local
Based on the Mid North Coast and invested in the region's businesses and communities.
Personal
One point of contact from first chat to ongoing support. No call centres.
Secure
Managed security, backups and monitoring, built on decades of IT experience.
Why work with me
Big-city know-how, with a local phone number.
You shouldn't need a large agency budget to get a professional website that works. North Coast Internet gives regional businesses and community organisations the same skills, tools and security as the big players, at a price that makes sense, with a real person who knows your business.
Glen has managed our IT systems since 2014 and is always helpful and able to resolve any problems we have.
Experience you can lean on
From state government networks to small business websites, I have solved most technology problems before. That means fewer surprises, sensible advice and work done right the first time.
Someone who understands the region
I live and work on the Mid North Coast. I know the businesses, community groups and not-for-profits here, and the challenges they face, from tight budgets to patchy connectivity.
A website you can run yourself
Every site is built on WordPress so you can update your own pages, news and photos. When you need a hand, you call me, not a help desk.
Security taken seriously
I manage servers, email and Microsoft 365 for organisations that handle sensitive information. Your site gets the same care: backups, updates, SSL and monitoring.
Relationships that last
Many clients have been with me for years. I would rather look after your website for the long haul than build it and disappear.